Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of myvole.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s stamps. For mail. Duh.
Nice stamps, work great.
M. G. McManus
Nice stamps I am putting them on envelopes with relish.
Judith D Nossaman
Like the uniqueness of cactus flowers. Interesting! Used for regularMail.
Very pretty stamps that will be good even next year, since they are Forever stamps
Love the flowers Glad I could get them from good old THANK YOU
Fun girly stamps! Would definitely purchase again!
Very cute for invitations!
Beautiful stamps with goo adhesion at a good price. Excellent Seller.
Nice arrived fast.
Stamps are beautiful. I bought them for invitations. They will be perfect and match my cactus invitations and party theme! Delivery was fast and seller is generous! Many thanks!
Way easier than the post office. I hate that place.
Really pleased with the arrival of product. The stamps are beautiful. They coordinated well with my wedding invitations and ordering online saved time as I check off my to do list for wedding.
Cute for thank you cards!
Most of the time my post oven is out of the new stamps before I need them. Here I am guaranteed to be able to get them when I need them thanks.
These came perfect, and they are beautiful! love them!
Syd Play Eat
Excellent stamps. I love buying my stamps from this site!
Irene Vose Robertson
this site is a great place for a house-bound 100 year old lady to purchase her stamps!
They’re stamps with cacti on them. They do the job.
Very pretty stamps, perfect for summer. They’re even nicer-looking than in the pictures. I love being able to buy the stamps I need here rather than having to trek to the post office.
Saved me a trip to the post office!!!
These are forever stamps. They are cute and since my post office didn’t have these in stock I consider getting a deal online.
Beautiful cactus images
Great stamps my mail gets sent with these
Absolutely stunning postage stamps.
These are so beautiful and seller got them to me faster than my local post office could.
Love the Cactus.We are from Southwest so very thrilled to seeing the cactus being displayed on the stamps. Glad to show nation the beauty of these often under appreciated plants.